IronForge GearFrequently Asked Questions
Read answers about stock status, freight timelines, warranty terms, and return steps.
What gauge of steel is used on your power racks and stands?
All our primary frames are built from 75mm x 75mm box section steel with an exact 3mm wall thickness. This provides structural rigidity for heavy commercial use.
How do same-day dispatch and order processing work?
Orders confirmed before 15:00 on business days are prepared for dispatch on the same day. Large equipment orders are packed onto reinforced pallets and handed to our freight partner.
What is your return process if an item does not fit my space?
We offer returns within 30 days of delivery. The item must be completely unused, unassembled, and in its original packaging. Contact our support team to arrange return transport.
Which payment methods are accepted at checkout?
We keep operations straightforward by accepting direct bank transfer (BACS) and cash on delivery for freight orders.